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The Changing Face of Customer Service

Challenger Banks and AltFi Platforms are Changing the Face of Customer Service We’ve all become accustomed to “always-on” customer service;it’s hard to imagine a world in which you couldn’t order a television from Amazon, swap money between bank accounts or update insurance details at any time of the night or day. And if we have…

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Opening the Books – Preparing for Due Diligence

Any business owner seeking to raise capital must inevitably ask a simple question. Will my funding proposal represent an attractive proposition to lenders or equity investors? It’s a question that is often the precursor to a series of steps that will ultimately create a better business. A requirement for additional finance forces a change of…

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Alternative Finance Terminology A-Z – Part 4 (S-Z)

 “Money is better than poverty, if only for financial reasons.” – Woody Allen Welcome to Part 4 of our guide to Alternative Finance Terminology (see also Part 1, Part 2 and Part 3). S Security In the world of Alternative Finance, security generally refers to collateral on a loan, which a lender can use to…

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Alternative Finance Terminology (Part 3) – M-R

  “I made my money the old-fashioned way. I was very nice to a wealthy relative right before he died.” – Malcolm Forbes In Part 1 and Part 2 of this series, we’ve been doing our little bit to demystify the world of obscure phrases, weird juxtapositions, and otherwise meaningless acronyms that make up the…

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What Exactly Is Sophisticated Investor to Business Lending?

  Today, businesses face real challenges when it comes to sourcing traditional bank finance. In the past, owners of small and medium-sized enterprises (SMEs) who were seeking a loan would instinctively turn to one place– their local bank. This is very much still the case for the vast majority of SME owners.At present, the largest…

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Alternative Finance Terminology A-Z – Part 2 (G-L)

Scrabble letters jumble – Alternative Finance Terminology A-Z – Part 2 (G-L)

“Withdrawal symptoms are what you experience every time you go near your bank” – Anonymous. All industries and disciplines have their very own unique sets of jargon – and the AltFi (that’s an abbreviation for “alternative finance”, by the way) industry is no different. Here’s Part 2 of The Route – Finance’s alternative finance terminology…

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Alternative Finance Terminology A-Z – Part 1 (A-F)

Wooden cube letters – Alternative Finance Terminology A-Z – Part 1 (A-F)

“A bank is a place that will lend you money if you can prove that you don’t need it.” – Bob Hope There is a rather alarming paradox at play in many industries and professions the world over, and it’s this: rather than using their intelligence, the professional world is full of people who instead…

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